PRIVACY POLICY

Clark County Food Bank’s
Privacy Policy

Clark County Food Bank values your participation and support and is committed to protecting your privacy. CCFB's site is a safe environment for anyone who visits, makes a donation or volunteers.

Clark County Food Bank is committed to protecting your privacy.

Clark County Food Bank maintains strict donor information privacy policies. We take great care to ensure that your information is not compromised by unauthorized persons.

Clark County Food Bank does not sell, exchange or rent your personal information to any organization or individual. We will not divulge personal information to any other organization or individual other than that necessary to transact, fulfill and or account for online donations that you have authorized.

Clark County Food Bank does not share your information with telemarketing centers. We do not use telephone marketing to solicit funds. Clark County Food Bank will only use your phone number if we need to verify information or to thank you for your contribution, ask for your opinion or invite you to a special event.

What information do we collect?

When you make a donation, volunteer, schedule a food donation or barrel, CCFB may ask you for your name, address, email address, telephone number, fax number, as well as other relevant information (e.g. hours available to volunteer or a size of T-shirt).

How do we use your information?

Clark County Food Bank uses non-identifying basic information (aggregate data) to analyze site use and to improve the content and design of the site. On occasion, CCFB may share aggregate data with sponsors, partners and other third-party vendors to encourage fundraising.

Clark County Food Bank uses personally identifiable information you provide about yourself: a) to respond to your questions or comments about CCFB services; b) to fulfill requests to volunteer or conduct a food drive; c) to process your donation, verify your credit card and send you a tax-deductible receipt; d) confirm a donation; e) to thank you; f) to send you additional information about CCFB programs, services and needs that we believe will interest you; g) to protect the security or integrity of the site; h) to protect against a threat of safety or destruction of property; and i) to protect against legal liability. We may list donors who contribute $500 or more in our annual report unless you ask that the gift be anonymous.

CCFB may disclose to third parties aggregate statistics about donations and volunteers (e.g., total number of donors, total amount of donations for specific periods, average gift size, and total number of volunteers for specific projects or events). These statistics will not include any personally identifying information.

A third party handles Clark County Food Bank's online credit card verification process. This organization needs your name, address, credit card number and expiration date to process your transaction. Its state-ofthe-art firewalls and encryption technology offer the highest level of security to ensure the confidentiality of your transaction. These vendors will not use your information for any purpose outside of these necessary processes.

Clark County Food Bank will not use personal information in any way other than described in this policy. Clark County Food Bank requires employees, agents and contractors who have access to personal information to protect information consistent with this Privacy Policy.

Google Analytics

Clark County Food Bank uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) which allows us to provide our web visitors with a more customized experience and increases the effectiveness and productivity of our site and our electronic communications capacity. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site including specific pathways and matching users of the site to individuals within Clark County Food Bank’s donor and other databases, as well as matching users across different computer and mobile devices. The Non-Personal Information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on its servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. However, outside of the Google Analytics platform, Clark County Food Bank may use unique IDs to link Personal Information to Google Analytics data. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit the google page www.tools.google.com/dlpage/gaoptout.

Opt out

If you prefer not to receive any mail or email correspondence from us, please send us your request to be removed from mailing lists with your full name, address, phone number and email address. Send your request to Clark County Food Bank, 6502 NE 47th Ave. Vancouver, WA 98661 or call 360.693.0939.

Secure environment

Clark County Food Bank's online processing system allows you to make safe donations. CCFB uses state-of-the-art firewalls and the latest encryption technology to insure that no one can read your information as it travels to our donation system. Online forms are not encrypted.

No liability

The security measures we take may not prevent all loss, misuse or alteration of information on the site. Clark County Food Bank is not responsible for any damages or liabilities relating to such security failures. Unauthorized third parties may access data and communications, including email, when communicated via the Internet. Clark County Food Bank Web site includes links to other Web sites. CCFB cannot ensure the privacy practices of other such sites.

You may contact Clark County Food Bank with questions or comments about this Privacy Policy or to update any personally identifiable information at 360.693.0939. Clark County Food Bank reserves the right to change its policy at any time and will post and highlight any changes at this site.

For any questions you may have pertaining to our privacy policy, please contact us